A Higher Standard of Protection

Building on our award-winning experience, exceptional training and innovation, PalAmerican is the definitive choice when looking for a dedicated security partner. As one of North America’s largest independent security firms, we take the time to understand the challenges you face and design a customized safety and security program to address your unique requirements — including those you may not have even considered.

Our reputation as North America’s leading security company has been forged through our unwavering belief in being accountable to our employees. We don’t make excuses. If we say we will do something, you can count on us to back it up. It’s this culture of accountability that allows us to empower every employee at PalAmerican Security.

PalAmerican has a number of value-added services and initiatives that our clients have found to be extremely helpful in the execution of their security programs. These services start with comprehensive, mandatory pre- and in-service training, the use of security-specific management software, and best-practice security programming. We regularly perform client satisfaction surveys and KPIs to ensure we are on task, and we’re continually optimizing our programs. Furthermore, we’ve also designed special employment initiatives for veterans.

 PalAmerican’s 10 Best Practices Approach

• High staff retention levels
• Excellent guard supervision & management
• Proactive commitment to client concerns and questions
• Customized transition program from prior security approaches
• Responsiveness to clients’ need for flexibility in staffing schedules
• Excellent marks for contract performance
• Accurate, comprehensive billing & invoicing
• Designated contract officers
• A quality workforce created through a mandate of promotion from within
• Guaranteed client satisfaction & effectiveness