Building on our award-winning experience, exceptional training and innovation, PalAmerican is the smart choice when looking for a dedicated security partner. As one of North America’s largest independent security firms, we take the time to understand the challenges you face and we design a customized safety and security program to address your unique requirements, including those you may not have even considered.

Value-Added Services

PalAmerican has a number of value-added services and initiatives that our clients have found to be extremely helpful in the execution of their security programs. These services start with comprehensive, mandatory pre- and in-service training, the use of security-specific management software, and best practices security programming. We regularly perform client satisfaction surveys to ensure we are on task, and we are continually optimizing our programs. We also have designed special employment initiatives for veterans.

PalAmerican’s 10 Best Practices Approach

• High staff retention levels
• Excellent guard supervision & management
• Proactive approach to client concerns and questions
• Seamless transition program from prior security approach
• Responsiveness to clients’ need for flexibility in staffing schedules
• Excellent marks for contract performance
• Accurate & comprehensive billing & invoicing
• Designated contract officer
• A quality workforce created through a mandate of promotion from within
• Evaluation component: client satisfaction & effectiveness