COMBINING SAFETY, SECURITY, AND SERVICE
PalAmerican delivers security programs built for complex, federally regulated airports where safety, service, and throughput must coexist. With over 50 years of security experience and major aviation clients across North America, PalAmerican ensures your airport maintains compliance, continuity, and an excellent traveler experience, 24/7.
Our work in airports spans across three critical areas:
- Security screening services (inside checkpoints)
- Pre-screening and public-facing security (outside checkpoints)
- Parking management, traffic enforcement, and curbside control
MANAGING THE OPERATING ENVIRONMENT
Airports operate under a mix of key priorities: tight regulatory requirements, unpredictable demand, and high public visibility. At PalAmerican, we tailor our programs to meet your specific requirements, ensuring readiness to manage:
- Demand spikes and crowding during peak travel periods
- Strict regulatory requirements and audit-ready processes
- Complex access control across airside and groundside zones, including escorts
- Mitigating curbside and roadway risks
- Coordinating with multiple onsite stakeholders
With over $25M invested in our team’s training last year alone, our approach is grounded in the fact that security goes beyond safety. Because that is the PalAmerican Difference.
OUR CORE SERVICES
PalAmerican provides end-to-end security coverage to give you and your travelers peace of mind. Our North American airport experience is extensive and spans 3 major scopes of work:
Inside security screening services
- 24/7/365 screening and baggage services for travelers in Canada’s Pacific and Prairies regions. Delivered in partnership with the Canadian Air Transport Security Authority (CATSA) and in compliance with Transport Canada standards, this contract covers 34 airports, 4,700+ employees, and half of Canada’s landmass.
Pre-screening (outside) security services
- Services for 6 major airports in North America, offering high-volume, integrated security and customer service programs. This includes access control, tarmac security, CCTV monitoring, escorts, mobile patrols, and customer service desks, all delivered by our dedicated security officers.
Parking management and traffic enforcement / control
- Traffic control, curbside assistance, parking management, and vehicle enforcement; delivered in association with our subsidiary, Concord Parking.
With robust transition planning, scalable staffing models, and innovative risk intelligence solutions, PalAmerican offers the operational depth, leadership expertise, and technology-driven approach required to deliver a safe, modern, and welcoming experience to all travelers.
THE PALAMERICAN DIFFERENCE
Aviation security requires program expertise, not generic guarding. Our approach is defined by large-scale North American aviation experience and over 50 years in the security industry. With over 100 offices and 35,000 employees, PalAmerican has the infrastructure to operate effectively across multiple environments, stakeholders, and operating conditions. Our service delivery adheres to TSA guidelines, AOA controls, and defined access areas, with specialized support options for accessibility and assistance.
How We Stand Apart:
- Regulatory fluency: We operate with a clear understanding of TSA-governed airport security expectations and the discipline required for secured areas.
- Scale and transition capability: Proven capacity to mobilize large teams, staff flexible teams, and sustain service levels in high-volume environments.
- Aviation-specific readiness: Training, post-discipline, reporting, and stakeholder coordination that match aviation’s scrutiny and demands.
- Coverage across airport spaces: From curbside to terminals and access points, our programs minimize risk without slowing operations.
FAQs
What security services do airports require?
Airports require aviation security services that protect passengers, employees, contractors, luggage, cargo, vehicles, and restricted areas while supporting smooth airport operations. Common airport security services include curbside and parking support, traffic control, terminal patrols, escort services, airside security, pre-screening support, baggage support, access control for terminal and airside areas, mobile patrol, unattended item response, passenger wayfinding, and coordination with airport stakeholders. Because airports are highly regulated, aviation security teams must combine strong security procedures with customer service, operational awareness, and site-specific training.
How does access control support airport and aviation security?
Access control helps airports manage the safe, secure movement of travelers, employees, contractors, luggage, and cargo throughout terminal, airside, and restricted areas. Trained aviation security officers support credential checks, restricted area procedures, patrols, and escalation protocols to help prevent unauthorized access and maintain regulatory compliance.
What is included in screening and terminal security services?
Screening and terminal security services may include pre-screening support, terminal patrols, unattended item response, passenger assistance, access verification, and coordination with airport stakeholders. These services help airports maintain a secure, efficient, and customer-focused environment while supporting aviation safety standards.
How do ground and curbside service teams improve the airport experience?
Ground and curbside service teams support traffic flow, passenger wayfinding, ordinance enforcement, unattended vehicle response, and overall curbside safety. By combining attentive customer service with a strong security presence, aviation security teams help reduce congestion, address issues quickly, and create a smoother experience for travelers and airport staff.
When are escorting services needed at an airport?
Escorting services are commonly used when contractors, vendors, visitors, or vehicles require supervised access to restricted or controlled airport areas. Aviation security officers help ensure individuals move safely and appropriately through the property while following airport procedures, access control requirements, and site-specific security protocols.
WE’RE HERE TO HELP
At PalAmerican Security, we take the time to understand the security challenges you face and help you develop an integrated program customized to address your individual situation. Contact us today to discuss your specific security requirements.