The Difference Makers Podcast
Welcome to The Difference Makers Podcast
You can check out all our episodes on Spotify or Apple Podcasts. Be sure to subscribe, rate, review, and share.
Have a topic you’d like to see discussed on The Difference Makers? Email us at communciations@paladinsecurity.com.
Episode 12 – Security Supervisor Diana Drazek on How to Stand Out in the Security Industry
This time around, we had the privilege to talk to one of the most passionate women in security. Diana Drazek is a six-year Paladin veteran who has an exceptional drive for people, customer service and making a difference in her community through The Paladin Difference. She knew she wanted to protect the public since she was eight years old and she’s also looking to pursue a career in law enforcement. She shared some of the most valuable experiences and lessons you can learn in a security career, transitioning into policing, and how to stand out in the security industry.
In this episode, Diana talks about:
- Her first role as a Security Officer and her experiences while moving up within Paladin How Paladin’s Promotion-From-Within philosophy has helped her pursue a career in Law Enforcement
- Getting the best out of Paladin’s industry-leading training and mentors
- The positive outcomes of owning your mistakes
- Diana’s advice for people looking to move up within the ranks in security and transition into policing
Episode 11 – Palamerican Director of Healthcare Training and Support Sean Marvel discusses the importance of Emergency Management
Sean started his career in security as a part-time Security Officer with the goal of becoming a Police Officer. While in Emergency Management, he’s dealt with gas explosions, bomb threats, and crisis interventions.
In this episode, Sean talks about:
- How his passion for Healthcare Security blossomed while on his first day on the job
- What is Emergency Management and how it relates to Security
- Why he chose to return to PalAmerican
- How he’s working to make training for officers more relatable
- The changes he’d like to see made for Healthcare Officers dealing with traumatic incidents
Episode 10: Paladin Director Steve Eely on How to Transition from Security into Law Enforcement
We are thrilled to have Paladin Director Steve Eely as this month’s guest. After a 32-year career, Steve led over 400 sworn and civilian members for the Vancouver Police Department’s Operations Division. He was responsible for systemic improvements like mass-casualty training and significantly improving the equipment for members on the frontline. He also assumed Gold command on the response to the COVID-19 pandemic.
In this episode, Steve talks about:
- Similarities and differences between the security industry and police industry
- The many ways a career in security can help candidates qualify for law enforcement
- How Paladin’s industry-leading training is highly recognized in the law enforcement community
- Best practices to apply to different policing agencies and what to expect from the process
- Things you should know before joining a Police department.
- The evolution of Diversity, Equity, and Inclusion in policing and the importance of mental health in a law enforcement career.
Episode 9: PalAmerican Director of Operations Heather Beasley on Pushing the Security Industry forward
We are very happy to have PalAmerican Director of Operations Heather Beasley join The Difference Makers. Heather spent 13 years in corrections prior to joining the Security Industry and even went undercover as an inmate in jail to help improve the system.
She talks about being a woman in the Security Industry, her passion for making change happen, and taking the industry to the next level.
Episode 8: Paladin Director of Operations Damian Radcliffe on empathy and leading in uncertain times
We are glad to have Director of Operations Damian Radcliffe as this month’s guest. Damian has a military background, joining the Armed Forces in 1999 and he is passionate about mentoring the next generation of security professionals.
In this episode, Damian explains what empathy-led security is and talks about what he brings from his military background to security, why it is important to lead in uncertain times, and his piece of advice to those looking to enter the Security Industry.
Episode 7: Paladin Training and Development Manager Carol Markwei on Diversity and Inclusion within the workplace
Paladin Training and Development Lead Carol Markwei joins The Difference Makers to discuss diversity and inclusion in the workplace and where improvements are needed. She also talks about covering, which is when a person hides who they truly are in order to not be judged.
Episode topics:
- The role Diversity, Equity,& Inclusion play in the workplace
- How time spent in the hospitality industry led to a passion for inclusion
- How one video changed her outlook on life
- What is covering and why we all do it (including herself)
- Her takeaways from diversity movements
- Tips on how workplaces can improve
Episode 6: Healthcare Security with Tony York
PalAmerican Executive Vice President Tony York is this month’s guest where he discusses the role of a healthcare security guard as well as some of the biggest challenges the industry is currently facing.
“We’re seeing a lot of people who are getting hurt inside of healthcare, and frankly, that means people are leaving the healthcare industry, and what is such a valiant profession, where people are there in training, to help others, which is really their entire mission, so the goal is, how do we create an environment so they can stay safe?”
-Tony York
Episode 5: Training 101 with Paladin’s National Training and Development Manager Jason Magallanes
National Training and Development Manager Jason Magallanes is this month’s guest and talks about everything training, from what makes Paladin’s training unique to why continuous education and training is so vital.
“Training isn’t a one-stop-shop. So, from the very beginning until now, it’s always about how much more can we learn how much better can be we as an individual, as an organization, as an entity that represents the security industry, so there’s always room for improvement. That gives me the ability to look at what we have, not sit still and say, okay, what can we do next, what can we do better?”
-Jason Magallanes
Episode 4: Paladin Officer Onkar shares what it’s like to work Healthcare Security and deal with mental health patients daily
Taking care of your mental health and well-being is so important in this day and age as we have a lot of stressors in our everyday life – from work – to family – and even money. That’s why we are doing a two-part series on the subject to help encourage people to talk about it.
In part two, we talk to Healthcare Security Officer Onkar who works in an emergency room, and shares his experience working with patients who are dealing with mental health.
“You just got to remember that at the end of the day, they are a patient, they could be dealing with some illness, and you got to try to put yourself in their shoes and be patient with them and do your best with helping them out until clinical staff can see them.”
-Security Officer Onkar
Episode 3: Operations Manager Tom Taggart gets raw and real about his struggles with mental health
Taking care of your mental health and well-being is so important in this day and age as we have a lot of stressors in our everyday life – from work – to family – and even money. That’s why we are doing a two-part series on the subject to help encourage people to talk about it.
Tom Taggart is this month’s guest —and he knows a thing or two about the topic. He is an Operations Manager in Halifax for Paladin Security, and today, he gets raw and real, sharing his struggles with mental health. Over the years, he’s found a way to manage it, and even has a few tips for others.
Episode 2: How security experience could lead to a career in law enforcement
Ever wondered where a career in security could lead you? There are so many options, like moving up within the industry or taking your skills into law enforcement. In the second episode of The Difference Makers, Paladin Director of Innovation and Transformation Jeff Peng explains his desire to join the RCMP, and how that dream led him to his current role.
Episode 1: Security Misconceptions
Our first episode features Blair Davenport, Executive Vice President of Eastern Canada, who discusses common misconceptions people have about the security industry and what being a security officer actually entails.